Cancellation policy1. Right of withdrawal: 1.1 General right of withdrawal You have the right to withdraw from this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must contact usPfalzschliff Lothringer Schlag 27 67659 Kaiserslautern 0152 53723420info@pfalzschliff.dehttp://www.pfalzschliff.deby means of a clear statement (e.g. a letter sent by post, fax or email) about your decision to do so To revoke the contract, inform. In order to meet the cancellation deadline, it is sufficient that you send this notification of your exercise of the right of cancellation before the cancellation period has expired. Consequences of cancellation: If you cancel this contract, we will pay you all payments that we have received from you, including the initial delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us) from Pfalzschliff to the customer, to be repaid immediately and at the latest within fourteen days from the day on which the notification is received We have received your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier. You have the goods immediately and in any case no later than within fourteen days from the day on which you notify us of your cancellation of this contract to be returned or handed over to PfalzschliffLothringer Schlag 2767659 KaiserslauternGermany. The deadline is met if you send the goods before the deadline of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to an examination of the quality or properties and functioning of the goods is due to improper handling on your part.